Monthly Cleaning Report Card
Example office, Gold Coast — last month
- Schedule recap: every scheduled clean delivered against the agreed schedule
- Before-and-after photos for each area we worked on
Plenty of companies can clean your building once. The real test is month seven: same team, same checklist, same result. That’s what we’ve built the business around.
Free, no-obligation walkthrough. Most sites start from $1,500 a month + GST.
Things get missed
Before we start, you get a room-by-room list of every task and how often it’s done, like “Restrooms: full clean, restock and polish fixtures, daily.” It’s what your team works to and what your price is based on. If it’s not on the list, it’s not in the price, and we’ll tell you before we start. See a sample below ↓
A different cleaner every few weeks
We aim to keep the same team on your site, police checked and inducted on your site and scope, so they know your building and what matters to you.
You’re left chasing your cleaner
A schedule recap and before-and-after photos, sent by the 5th business day of each month. You shouldn’t have to wonder whether the cleaning technicians came. And when you call or email, you reach the people who run the business.
A new cleaner who doesn’t know your building
If your usual cleaner is away, their back-up has passed the same checks and works from the same written cleaning plan.
Book a walkthrough Free, no obligation.
Don’t take our word for it. Here’s exactly what you’ll get.
Example office, Gold Coast — last month
Office cleaning plan (excerpt) — Example office
Report a cleaning issue within 24 hours and we will re-clean the affected areas by the next business day. If the re-clean also falls short, we credit the price of that visit.
This is in addition to your rights under the Australian Consumer Law.
Here’s what goes on behind the scenes, so you know what you’re paying for.
Before anyone is placed on your site, we check their ABN is active, their insurance certificate matches their business, their police check is current, and they’ve signed our agreement. If any of it lapses, they’re off the roster until it’s fixed.
On our first walk we go room by room with you and photograph each area, including any marks or damage that are already there. That record is the standard we clean to, and it protects both of us if a question comes up later.
Colour-coded microfibre cloths keep bathroom cloths away from kitchens and desks. Chemicals are measured, labelled and in date, and there’s a Safety Data Sheet on file for every product we use.
Your team works through the same checklist every visit. They check equipment and stock, take before photos, clean to your plan, check it off, take after photos, and remove the waste before they leave. Those photos are what your monthly report card is built from.
We only photograph the work area. Never your people, screens or paperwork, and never patient areas on medical sites. Visit records are kept for 12 months and shared with you if there’s ever a dispute.
Your team turns up in uniform and follows a written standard for how we dress and behave on your site, so your staff and visitors always know who’s meant to be there.
You choose a 12-month agreement or Flexible. Nothing renews without your signature.
Tell us within 24 hours and we’ll come back and fix it. That’s our guarantee.
Only the team inducted on your site.
Most sites start from $1,500 a month + GST. We quote after a walkthrough, in writing, with the cleaning plan attached, so you know exactly what you’re paying for.
Call or email and you’ll get the people who run the business, not a call centre.
07 5651 2257 · booking@vantagepointfacilityservices.com.au · Mon–Sun 7am–9pm
Book a walkthrough and we’ll show you what we’d do, in writing, before you decide.