Why Gold Coast Businesses Choose Vantage Point for Commercial Cleaning

Plenty of companies can clean your building once. The real test is month seven: same team, same checklist, same result. That’s what we’ve built the business around.

Free, no-obligation walkthrough. Most sites start from $1,500 a month + GST.

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Thanks for thinking of us

Unfortunately, your monthly budget is below the minimum we need to deliver the standard of cleaning we’re known for, so we can’t take on your site just yet. We’d love to work with you down the track, so we’ll check in from time to time to see if anything has changed. If it does sooner, give us a call on 07 5651 2257.

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Why businesses switch to us

What usually goes wrong with cleaners, and what we do instead

Things get missed

Every room, written down

Before we start, you get a room-by-room list of every task and how often it’s done, like “Restrooms: full clean, restock and polish fixtures, daily.” It’s what your team works to and what your price is based on. If it’s not on the list, it’s not in the price, and we’ll tell you before we start. See a sample below ↓

A different cleaner every few weeks

The same faces on site

We aim to keep the same team on your site, police checked and inducted on your site and scope, so they know your building and what matters to you.

You’re left chasing your cleaner

A monthly report card

A schedule recap and before-and-after photos, sent by the 5th business day of each month. You shouldn’t have to wonder whether the cleaning technicians came. And when you call or email, you reach the people who run the business.

A new cleaner who doesn’t know your building

Covered when someone’s away

If your usual cleaner is away, their back-up has passed the same checks and works from the same written cleaning plan.

How it works

How we get started

  1. We walk through it together. We visit your building, look at how it’s used and ask what matters most to you.
  2. You get it in writing. A room-by-room cleaning plan and a price, before you commit to anything.
  3. Your team learns your building. They’re inducted on your site: access, alarms, priorities and the little things your staff care about.
  4. We check in after your first two cleans. We’ll ask how it’s going and sort out anything that isn’t right before we settle into the routine.
  5. Every month, you hear from us. Your report card lands by the 5th business day.

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Proof you can see today

Check us before you meet us

Don’t take our word for it. Here’s exactly what you’ll get.

Sample

Monthly Cleaning Report Card

Example office, Gold Coast — last month

  • Schedule recap: every scheduled clean delivered against the agreed schedule
  • Before-and-after photos for each area we worked on
Illustration of an office desk before cleaning, with crumbs, a coffee ring and a full bin
Illustration of the same office desk after cleaning, wiped clear with an empty bin
Illustration of a clean, restocked restroom basin and mirror after cleaning
Sample

Written scope: office cleaning plan

Office cleaning plan (excerpt) — Example office

  • Reception/lobby: vacuum, dust, glass entry doors — daily
  • Meeting rooms: wipe tables, vacuum, whiteboard check — 3 days a week
  • Restrooms: full clean, restock consumables, fixture polish — daily

Our guarantee

Report a cleaning issue within 24 hours and we will re-clean the affected areas by the next business day. If the re-clean also falls short, we credit the price of that visit.

This is in addition to your rights under the Australian Consumer Law.

Proof of work

What happens on every clean

Here’s what goes on behind the scenes, so you know what you’re paying for.

Checked before they set foot on your site

Before anyone is placed on your site, we check their ABN is active, their insurance certificate matches their business, their police check is current, and they’ve signed our agreement. If any of it lapses, they’re off the roster until it’s fixed.

Illustration of a uniformed cleaning technician at a building entrance beside a completed compliance checklist

Your building, recorded on day one

On our first walk we go room by room with you and photograph each area, including any marks or damage that are already there. That record is the standard we clean to, and it protects both of us if a question comes up later.

Illustration of a building floor plan with photo pins marking each room recorded on the first walkthrough

The right cloth and the right chemical

Colour-coded microfibre cloths keep bathroom cloths away from kitchens and desks. Chemicals are measured, labelled and in date, and there’s a Safety Data Sheet on file for every product we use.

Illustration of folded red, yellow, blue and green microfibre cloths beside labelled spray bottles

Every shift opens and closes the same way

Your team works through the same checklist every visit. They check equipment and stock, take before photos, clean to your plan, check it off, take after photos, and remove the waste before they leave. Those photos are what your monthly report card is built from.

Illustration of a completed shift checklist next to a camera and a before-and-after photo pair

We’re careful with what we photograph

We only photograph the work area. Never your people, screens or paperwork, and never patient areas on medical sites. Visit records are kept for 12 months and shared with you if there’s ever a dispute.

Presented like professionals

Your team turns up in uniform and follows a written standard for how we dress and behave on your site, so your staff and visitors always know who’s meant to be there.

Illustration of two cleaning technicians in navy uniforms working in an office, seen from behind
Straight answers

Straight answers

Am I locked in?

You choose a 12-month agreement or Flexible. Nothing renews without your signature.

What if something’s missed?

Tell us within 24 hours and we’ll come back and fix it. That’s our guarantee.

Who has keys to our building?

Only the team inducted on your site.

What will it cost?

Most sites start from $1,500 a month + GST. We quote after a walkthrough, in writing, with the cleaning plan attached, so you know exactly what you’re paying for.

You’ll always reach a real person

Call or email and you’ll get the people who run the business, not a call centre.

07 5651 2257 · booking@vantagepointfacilityservices.com.au · Mon–Sun 7am–9pm

Next step

Let’s talk about your building

Book a walkthrough and we’ll show you what we’d do, in writing, before you decide.

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